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Búsqueda de LIBROS DEL AUTOR: ari weinzweig 3 resultados

  • GUÍA DE ZINGERMAN'S PARA UN SERVICIO DE EXCELENCIA
    GUÍA DE ZINGERMAN'S PARA UN SERVICIO DE EXCELENCIA
    ARI WEINZWEIG
    Conocí a Ari personalmente un cruento día de invierno en diciembre de 2003. El menú del Roadhouse no ofrecía un chai latte de hojas de té sueltas, pero de alguna forma Ari se las arregló para impresionarme con uno. Con miel y todo a un lado de la tasa. Para mí, este simple gesto fue una gran lección sobre el servicio. Ese momento me reveló que un líder no es el jefe sino alguie...
    Disponible

    Q. 200

  • ZINGERMAN'S GUIDE TO GIVING GREAT SERVICE
    ZINGERMAN'S GUIDE TO GIVING GREAT SERVICE
    ARI WEINZWEIG
    We wrote the book on customer service! Based on the principles that have made customer service a bottom-line at Zingerman’s, our approach to treating the customer like royalty clearly lays out the steps we teach our staff for both how to give great service, and how to effectively handle customer complaints. Full of tips and tools that are easy to understand and implement, there...
    Único ejemplar, sujeto
    a disponibilidad

    Q. 200

  • A LAPSED ANARCHIST'S APPROACH TO BUILDING A GREAT BUSINESS
    A LAPSED ANARCHIST'S APPROACH TO BUILDING A GREAT BUSINESS
    ARI WEINZWEIG
    The first in a series of books by Zingerman's co-founding partner Ari Weinzweig examines the basic building blocks of the culture and structure we know now as Zingerman's. These approaches are applicable whether you're running a law office, a library, a restaurant, a record label, a software firm, or an organic farm. They are the behind-the-scenes "secret" stuff that goes into ...
    No disponible

    Q. 310