Enterprise Risk Management:

Índice

Preface xi
Acknowledgments xv
Introduction xvii
Defining Enterprise Risk Management
1 (12)
Risks
4 (1)
Risk Drivers
5 (2)
Controls
7 (1)
Inherent and Residual Risk
8 (1)
Events
9 (1)
Outcomes
9 (1)
Management
10 (1)
Enterprise Risk Management
11 (2)
Strategic Objectives
13 (9)
Financial Objectives
14 (1)
Statement of Financial Position
14 (1)
Statement of Financial Performance
15 (1)
Market Objectives
15 (3)
Customers
16 (1)
Suppliers
16 (1)
Competitors
17 (1)
Partners
17 (1)
Regulators
17 (1)
Operational Objectives
18 (2)
Corporate Governance
18 (1)
Human Resources
18 (1)
Management Team
19 (1)
Processes
19 (1)
Systems
20 (1)
Note on the Interdependence of Objectives
20 (2)
At-Risk Concept
22 (16)
A Very Simple Distribution
23 (1)
A Slightly More Interesting Distribution
24 (6)
Location of the Distribution
30 (2)
Basic Statistical Measures
32 (1)
At-Risk Measure
33 (5)
SOAR (the Methodology): Strategic Objectives at Risk
38 (8)
Soar Methodology Components
38 (8)
Strategic Objectives
39 (5)
Execution Resources (The Enterprise Risk Management Office)
44 (1)
SOAR Process
45 (1)
SOAR (the Process)
46 (2)
Set Metrics for Defined Strategic Objectives
48 (24)
Why Measure?
49 (1)
Classes of Metrics
50 (4)
Metrics for Strategic Objectives
51 (1)
Metrics for Risk Drivers
52 (1)
Metrics for Controls
53 (1)
Setting Metrics
54 (11)
Cause and Effect
55 (4)
Cause-and-Effect Diagrams
59 (1)
Causal Loop Diagrams
59 (1)
Process Flow Charts
60 (2)
Regression Analysis
62 (1)
Sensitivity Analysis
62 (1)
Scenario Analysis
63 (2)
Examples of Metrics
65 (1)
Setting Target Values for Metrics
66 (6)
Observe Metric Values
72 (8)
Observation Methods
72 (4)
Gathering Available Data
72 (3)
Calculating Data
75 (1)
Self-Assessment
75 (1)
Recording Observations of Metrics
76 (1)
Frequency of Observation
77 (1)
Triggers
78 (2)
Anlayze Movements in Metrics
80 (14)
Conducting the Analysis
80 (4)
Validating the Data
84 (5)
Validating Metric Choice
89 (1)
Reporting Findings
90 (4)
React to the Metric Analysis
94 (18)
Record the Rationale for Your Reaction
97 (1)
Simple Task of Reacting According to the Measures
97 (9)
Confidence
106 (1)
Difficult Task of Managing Human Behaviors
107 (5)
SOAR Dashboard
112 (5)
Today's Dashboard
112 (4)
SOAR Black Box Recorder
116 (1)
Existing Enterprise Risk Management Approaches
117 (4)
Six Sigma
117 (1)
Balanced Scorecard
118 (1)
COSO
118 (3)
Regulation and Compliance
121 (3)
Sarbanes-Oxley Act
121 (1)
Basel II
122 (1)
AS/NZS 4360:2004:Risk Management
122 (1)
Organizational Risk Management Policy
122 (2)
Application of the Concept of ``Shifting the Distribution''
124 (5)
GE
124 (1)
Bank Treasury Operations
125 (1)
Humans in Daily Life
125 (1)
Airlines
126 (1)
One Other Example
127 (2)
Implementing the SOAR Methodology
129 (6)
Resourcing the Enterprise Risk Management Office
129 (3)
Enterprise Risk Management Officers
130 (1)
Enabling Technology
130 (2)
Applying the SOAR Process
132 (3)
SOAR in Action Example
135 (28)
Set (Metrics)
135 (13)
Cause and Effect (and Why, Why, Why?)
142 (3)
Cause-and-Effect Diagrams
145 (1)
Causal Loop Diagrams
145 (1)
Process Flowcharts
145 (1)
Regression Analysis
146 (1)
Sensitivity Analysis
146 (1)
Scenario Analysis
147 (1)
Observe (End-of-Year Metric Values)
148 (1)
Analyze (Movements in Metric Values)
149 (8)
React (to the End-of-Year Analysis)
157 (6)
Set
158 (1)
Observe
158 (1)
Analyze
159 (2)
React
161 (2)
Conclusion 163 (2)
Appendix: SOAR Methodology FAQ 165 (6)
Resources 171 (2)
Index 173
Excerpt
Demand
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